Privacy Policy

Introduction

At https://borneo-white-kratom.kratom-planet.com (henceforth referred to as ‘Borneo White Kratom’ or ‘we’), we prioritize your privacy and are committed to protecting your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and management of information about you in adherence to various international privacy laws and regulations, including:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal information in the private sector
General Data Protection Regulation (GDPR) from the European Union
Lei Geral de Proteção de Dados Pessoais (LGPD) in Brazil
California Consumer Privacy Act (CCPA/CPRA), California, USA
Colorado Privacy Act (CPA), Colorado, USA
Utah Consumer Privacy Act (UCPA), Utah, USA
Connecticut Data Privacy Act (CTDPA), Connecticut, USA
Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
Protection of Personal Information Act (POPIA), South Africa

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our website at https://borneo-white-kratom.kratom-planet.com and any subdomains.
All applications, services, and products offered by Borneo White Kratom.
Interactions between users and our platform, whether through authorized user accounts or as a visitor.
Communications initiated by us, including newsletters, emails, phone calls, and text messages (SMS).

Please note that this policy does not extend to third-party platforms, applications, products, or services accessible via links on our website. These entities have their own privacy policies governing the collection and use of your personal data.

Processing Activities

This Privacy Policy guides how we interact with users and handle their personal data when:

You utilize our applications and services as an authorized user, granting us access to specific information for personalized experiences.
You visit our websites linked to this privacy policy, enabling us to track your preferences and provide tailored content.
We communicate with you via emails, calls, or texts/SMS, ensuring these interactions are opt-in and in compliance with relevant regulations.

Personal Data Collection

We collect several types of personal data to enhance your experience and improve our services:

Account Information: This includes your user name, registration details, and password (hashed and salted for security).
Payment Information: Details related to your purchase transactions, such as payment method, billing address, and order history.
Financial Information: Data linked to your financial accounts, if you choose to store them with us for faster checkout.
Purchase Information: Items you have purchased, order frequency, and purchase amounts for analytics and personalization.
Mobile Device Identifiers: Unique device identifiers (UDIDs) or advertising IDs from mobile applications.
Location Data: Your geographic location data when you interact with our services, used to provide relevant content and services.
Feedback: Reviews, comments, and suggestions you share with us to improve our products and services.
Social Media Information: Data from social media platforms when you choose to connect your accounts for seamless sharing or login experiences.
Product Information: Details about the products you view, search for, or purchase on our website.

We collect this data through direct user input, interactions with our platform, and automated technologies like analytics tools. Additionally, third parties may share personal data with us, but they are bound by their respective privacy agreements.

Cookies

Cookies are small text files stored on your device to enhance your browsing experience. We use cookies for:

Strictly Necessary: Ensuring basic functions of our website and applications, such as login sessions.
Preference: Remembering user preferences and settings to provide a personalized experience.
Analytics: Collecting statistics about how users interact with our platform to improve services.

You can manage your cookie preferences through your browser settings, allowing you to control or delete cookies as desired.

Children’s Privacy

We do not knowingly collect personal data from children under the age of 18. If you are a parent or guardian and believe we have collected information about your child without your consent, please contact us at the address provided below, and we will take necessary steps to ensure the data is deleted.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding personal data:

Access: The right to request access to the personal data we hold about you.
Rectification: Requesting corrections or amendments if your data is inaccurate or incomplete.
Erasure (Right to be Forgotten): Asking us to delete your personal data, subject to legal exceptions.
Restriction: Limiting our processing of your data in certain circumstances.
Portability: Receiving a copy of your personal data in a structured format for transfer to another controller.
Objection: Opposing the processing of your data for specific or all purposes.
Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.

To exercise these rights, please contact our Data Privacy Team at the details provided below. We will respond to your requests in a timely manner and in accordance with applicable law.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be prominently displayed on our website, and updated policy versions will be available upon request.

Contact Information

For any inquiries related to privacy, data requests, unsubscribe, or if you have questions about this policy, please contact us:

Email: [email protected]
Address: Borneo White Kratom Privacy Team, [Your Company Address]